Please read these terms carefully before using our services.
By accessing and using EstateWiseGo's services, you agree to comply with and be bound by these terms. Our services are intended for users who have the legal capacity to enter into binding contracts. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
EstateWiseGo provides real estate services, including property listings, consultations, and investment guidance. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. The content provided through our services is for informational purposes only and should not be considered as financial or legal advice.
When using our services, you agree to provide accurate information, maintain the security of your account, and comply with all applicable laws and regulations. You must not engage in any activity that could harm our services or interfere with other users' access to our services.
You may cancel your subscription or services at any time by submitting a cancellation request. The cancellation will take effect at the end of your current billing period. Upon cancellation, you will lose access to premium features and services. Any outstanding payments must be settled before the cancellation is finalized.
To cancel your service, contact our customer support team through the designated channels. Please note that verbal cancellation requests cannot be accepted. All cancellation requests must be submitted in writing or through your account dashboard.
After cancellation, we will retain your data for a limited period as required by law or outlined in our Privacy Policy. You may request the deletion of your personal information in accordance with applicable data protection regulations.
We strive to provide high-quality services and ensure customer satisfaction. Our refund policy is designed to be fair and transparent while protecting both our clients and our business interests.
Refunds may be issued for services not rendered, duplicate charges, or technical errors. Premium subscription fees may be refunded within 14 days of purchase if no services have been used. Property viewing fees are refundable if cancelled at least 48 hours in advance.
Certain services and fees are non-refundable, including but not limited to: completed consultation sessions, administrative fees, and third-party service charges. Custom research reports and property valuations are non-refundable once delivered.
Refund requests must be submitted in writing with relevant documentation. Approved refunds will be processed using the original payment method. Processing time may vary depending on your payment provider.
All content, trademarks, and materials on our platform are protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit permission.
We provide our services on an "as is" basis. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in question.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. We will notify users of significant changes through appropriate channels.